Data Security
  Support

e offer several ways for you to get the answers and the support you need to ensure that our products work smoothly in your environment:

  • Our knowledge database, where you may view common issues and their resolutions and frequently asked questions, request documentation, open a new case, or view the status of an existing one, etc.
  • Email support, support@pinionsoftware.com, where you can send us a detailed account of your issue, question, or any other comment you would like to share. You will receive a response from the Pinion Software support team within 24 hours.
  • Customer-support phone line. Our customer-support team is ready to listen and provide answers. You may call 512.583.0868 or 800.308.5825 (option 6) from 8 A.M. to 6 P.M., Monday through Friday (CST).

Frequently Asked Questions About Pinion Software Products

Click the appropriate product name below to view a list of Frequently Asked Questions and their respective answers.